Last updated: January 2026

Privacy Policy of 858bet: How Your Data Is Protected

858bet takes user privacy seriously. This page explains clearly and directly how we collect, use, store and protect your personal data — in compliance with Brazil's General Data Protection Law (LGPD, Lei nº 13.709/2018). Please read it carefully, and if you have any questions, our Portuguese-language support team is available 24 hours a day.

🔒 Privacy Summary
Data protected under LGPD
SSL Encryption Across the Platform
Your data is never sold to third parties
You can request deletion of your data
DPO available for LGPD requests
End-to-End Encryption

All data transmitted between your device and 858bet's servers is protected by 256-bit SSL encryption. No personal or financial information travels unprotected — whether on mobile or desktop.

Full Compliance with the LGPD

858bet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). You have rights guaranteed by law — access, correction, deletion, portability and withdrawal of consent — all of which can be exercised directly through platform support.

Your Data Is Never Sold

858bet does not sell, rent or transfer users' personal data to third parties for commercial purposes. Information is shared only when required by law or strictly necessary for the operation of the services you have contracted.

Secure Payments via Pix

Transaction data processed via Pix, boleto bancário, and credit card is handled with additional layers of security and is never stored in plain text. 858bet does not store card numbers — only encrypted tokens generated by our payment processor partners.

Data Retention with Defined Timeframes

858bet sets clear retention periods for each data category. Data from active accounts is kept for as long as the contractual relationship exists. After account closure, data is anonymized or deleted in accordance with the applicable legal retention periods.

Dedicated Channel for LGPD Requests

858bet has a Data Protection Officer (DPO) reachable at suporte@858bet.best. Any request related to your rights as a data subject will be answered within 15 business days, in Brazilian Portuguese.

This Privacy Policy applies to all users of the platform 858bet, available at 858bet.best, and describes how we handle personal data collected through your use of the website, the app, and all services offered — Sports Betting, Live Casino, slots, e-sports, and other categories. By using 858bet, you agree to the practices described in this policy. If you do not agree, please do not use the platform's services.

1 Introduction

858bet is a digital entertainment platform focused on the Brazilian market. We believe that user privacy is not just a legal obligation — it is a commitment of respect toward everyone who trusts us with their data. This policy was written to be understood by anyone, with no legal background required.

When you create an account on 858bet, make a deposit via Pix, bet on a live Brasileirão match, or play a slot, the platform collects and processes certain information about you. This policy is here to make it clear exactly what that information is, why we collect it, how we use it, how long we keep it, and what rights you have over it.

858bet acts as the controller of the personal data collected on the platform, in accordance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018). This means 858bet is responsible for decisions regarding the processing of that data and must respond to user requests within the timeframes established by law.

In plain terms: 858bet collects your data to operate the platform, process your payments via Pix and other methods, meet legal obligations and deliver a personalized experience. Your data is never sold. You have the right to access, correct or request deletion of your information at any time.

2 Data We Collect

2.1 Data you provide directly

When you create an account and use 858bet, you provide us directly with the following information:

  • Identification: full name, CPF, date of birth, and nationality;
  • Contact: email address and mobile number;
  • Address: ZIP code, street address, neighborhood, city and state;
  • KYC verification documents: a copy of your RG or CNH and proof of address, requested before your first withdrawal;
  • Payment data: Pix key, partial credit/debit card details (never the full card number, which is tokenized by the payment processor), and account details for bank transfers via Nubank, Itaú, Bradesco, or Banco do Brasil;
  • Account preferences: responsible gambling limits set by you, preferred language and notification settings.

2.2 Automatically collected data

While you use the platform, 858bet automatically collects technical and behavioral information:

  • Access data: IP address, browser type, operating system, device (mobile or desktop), date and time of each access;
  • Browsing data: pages visited within 858bet, time spent, clicks, and navigation journey;
  • Betting and gaming data: complete betting history, amounts, selected markets, results and use of features such as cash out;
  • Session data: duration of each session, frequency of use and behavioral patterns on the platform;
  • Cookies and similar technologies: as described in section 6.

2.3 Data received from third parties

In specific cases, 858bet may receive information from authorized partners, such as payment processors (to confirm Pix or card transactions), identity verification providers (for KYC document validation), and public information sources (to meet anti-money laundering obligations and sanctions list screening).

3 How We Use Your Data

858bet uses the data it collects for the following purposes:

  • Account management: create, manage and keep your 858bet account active, including login authentication and password recovery;
  • Payment processing: receive deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, and process withdrawals via Pix to your bank account;
  • Service provision: record bets, calculate results, apply bonuses, manage the VIP Program, and make casino games and slots available;
  • Verification and compliance: verify identity (KYC), prevent fraud, comply with anti-money laundering obligations, and meet Brazilian regulatory requirements;
  • Responsible gambling: monitor gambling patterns to identify problematic behavior and enforce limits set by the user;
  • Communication: send transaction confirmations, live betting updates, promotional notifications (only if you have opted in), and support communications;
  • Platform improvement: analyze usage patterns to improve the user experience, fix bugs, and develop new features;
  • Security: detect and prevent unauthorized access, fraud, bot activity and any other behavior that violates 858bet's Terms and Conditions.

Marketing communications: 858bet will only send you promotional communications if you have given explicit consent during registration or later through your account settings. You can withdraw that consent at any time by updating your notification preferences or emailing suporte@858bet.best.

4 Legal Basis for Processing (LGPD)

The LGPD requires that every personal data processing operation have a specific legal basis. 858bet processes your data under the following legal grounds set out in Article 7 of Law No. 13,709/2018:

  • Contract performance (art. 7º, V): the processing required to create your account, handle Pix deposits and withdrawals, record bets, and operate the 858bet services you signed up for;
  • Legal or regulatory obligation (art. 7º, II): processing required to comply with Brazilian anti-money laundering regulations, identity verification (KYC) and reporting to the relevant authorities;
  • Legitimate interest (art. 7, IX): processing for platform security, fraud prevention, improved user experience and usage pattern analysis — provided it does not override the fundamental rights of the data subject;
  • Consent (art. 7º, I): the processing for sending marketing communications and advanced personalization, subject to explicit consent that can be withdrawn at any time.

Withdrawing consent for marketing communications does not affect your 858bet account or the processing of other data required to provide the services you have contracted.

5 Sharing Data with Third Parties

5.1 Operational partners

858bet shares personal data with third parties only when strictly necessary for the operation of the platform, always under contracts that ensure an equivalent level of data protection:

  • Payment processors: to confirm and process transactions via Pix, boleto bancário, credit/debit card, PicPay and Mercado Pago;
  • Identity verification providers: to validate KYC documents and confirm the identity of users prior to their first withdrawal;
  • Game providers: the minimum information required for live casino games, slots, and crash games to function properly — such as session identifier and available balance;
  • Cloud infrastructure providers: for secure data storage on servers with internationally recognized security certifications.

5.2 Authorities and legal obligations

858bet may share personal data with government, regulatory or judicial authorities when required by Brazilian law — including the Banco Central do Brasil, the Receita Federal or the Judiciary — upon a formal legal order. In such cases, 858bet will notify the user whenever legally permitted to do so before any sharing takes place.

5.3 What we never do

858bet never sells, rents, commercially transfers, or shares users' personal data with advertisers, brokers, or any third party for marketing purposes without the data subject's explicit consent. That is a line 858bet does not cross.

6 Cookies & Tracking Technologies

6.1 What are cookies

Cookies are small text files stored in your browser or device when you access 858bet. They allow the platform to recognize your device on future visits, keep you logged in, and personalize your experience.

6.2 Types of cookies used by 858bet

  • Essential cookies: required for the platform's core functionality — session authentication, security, and language preferences. They cannot be disabled without affecting your ability to use the service;
  • Performance cookies: collect anonymous information about how users navigate 858bet — most visited pages, errors encountered — to help improve the platform;
  • Functional cookies: remember your personalization preferences, such as responsible gambling limits you've set and notification settings;
  • Analytical cookies: help 858bet understand aggregated usage patterns to optimize the experience — always using anonymized or pseudonymized data.

6.3 Managing cookies

You can manage or disable non-essential cookies in your browser settings — Chrome, Firefox, Safari or any other. Disabling essential cookies may prevent certain parts of the 858bet platform from working correctly, such as keeping your session active while you use the site.

No third-party advertising cookies: 858bet does not use third-party advertising network cookies to track you outside the platform. The cookies we use have one purpose only: to improve your experience within 858bet.

7 Data Security

858bet applies robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • 256-bit SSL/TLS encryption: all communication between your device (mobile or desktop) and 858bet's servers is end-to-end encrypted;
  • Financial data tokenization: credit and debit card numbers are never stored in 858bet's systems — only tokens generated by our partner payment processors;
  • Two-factor authentication (2FA): available to all users who want to add an extra layer of protection to their account access;
  • Internal access controls: only employees with a legitimate need to access personal data are permitted to do so, with audit logs kept for every access;
  • 24/7 anti-fraud monitoring: automated systems monitor transactions and access patterns in real time to detect and block suspicious activity;
  • Regular security testing: 858bet conducts penetration testing and vulnerability assessments on a regular basis to identify and address potential weaknesses before they can be exploited.

No security system is 100% foolproof. In the event of an incident affecting your personal data, 858bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframes established by the LGPD, with clear information about what happened and the steps taken.

8 Data Retention

858bet does not keep your data any longer than necessary. Retention periods vary depending on the purpose and the applicable legal obligations:

Data Category Retention Period Justification
Active account data For as long as the account remains active Performance of the service contract
Financial transaction history 5 years after the transaction Legal obligation — Federal Revenue Service and COAF
KYC Documents 5 years after account closure Anti-money laundering (Law No. 9.613/1998)
Betting history 12 active months + 3 years in archive Dispute Resolution & Regulatory Compliance
Access and security logs 12 months Platform security and fraud investigation
Marketing data (with consent) Until consent is withdrawn Express consent of the data subject

Once the retention periods above have expired, data is either anonymized (made impossible to link to a specific individual) or permanently deleted from 858bet's systems, depending on the nature of the information.

9 Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by 858bet, a comprehensive set of rights that can be exercised at any time through the platform's support channel:

👁️
Right of Access

You may request a complete copy of all personal data 858bet holds about you, including data categories, processing purposes, and who it has been shared with.

✏️
Right to Correction

If any personal data stored by 858bet is outdated, incorrect, or incomplete, you can request a correction at any time — most information can be updated directly from your account dashboard.

🗑️
Right to Erasure

You may request the deletion of your personal data when processing is based on consent, or when the data is no longer needed for its original purpose, subject to any mandatory legal retention periods.

📦
Right to Data Portability

You may request an export of your personal data in a structured, machine-readable format so that you can transfer it to another controller of your choice, in accordance with the ANPD regulations.

🚫
Right to Object

You may object to the processing of personal data carried out on the basis of legitimate interest, unless there is an overriding legitimate reason or legal obligation that justifies the continuation of such processing.

🔄
Consent Withdrawal

When processing is based on your consent — such as marketing communications — you may withdraw it at any time in your account settings or by email, at no cost and without any impact on your 858bet account.

To exercise any of these rights, please contact the 858bet DPO at suporte@858bet.best with the subject line "LGPD Request — [request type]". 858bet will respond within 15 business days, in Brazilian Portuguese, with confirmation of the action taken or a justification if the request cannot be fulfilled.

10 International Data Transfers

858bet may use servers and technology infrastructure located outside Brazil to store and process data. When this occurs, 858bet ensures that the transfer is carried out in compliance with Article 33 of the LGPD, adopting appropriate safeguards, such as:

  • Standard contractual clauses approved by the ANPD;
  • Transfers only to countries with a level of data protection equivalent to Brazil's, as assessed by the ANPD;
  • Security certifications internationally recognized by infrastructure providers.

In any case of international data transfer, the personal data of 858bet users remains subject to the same rights and protections guaranteed by the LGPD, regardless of where it is stored.

11 Minors

858bet is a platform exclusively for users aged 18 and over residing in Brazil. The platform does not intentionally collect personal data from anyone under 18, and should it identify that a minor's data has been provided, it will immediately delete all associated information and close the account.

If you believe that someone under 18 has created a 858bet account using your data or a third party's data, please contact us immediately at suporte@858bet.best so that urgent action can be taken.

12 Changes to This Privacy Policy

858bet may update this Privacy Policy to reflect changes in legislation, data processing practices, or the services offered. When changes are significant — such as updates to processing purposes, the data collected, or user rights — 858bet will notify active account holders by email and/or via an in-platform notification at least 15 days in advance.

For lower-impact changes, such as wording updates or corrections to operational information, the policy may be updated with a simplified notice. The date of the last update is always shown at the top of this page. Continued use of the platform after a new version takes effect constitutes acceptance of the changes.

13 Contact, DPO & LGPD Support Channel

858bet has appointed a Data Protection Officer (DPO) responsible for handling requests related to the processing of personal data, responding to authorities, and overseeing internal compliance with the LGPD.

858bet DPO contact channel:
Email: suporte@858bet.best
Subject: "LGPD Request — [type: access / correction / deletion / portability / objection / consent withdrawal]"
Response time: up to 15 business days, in Brazilian Portuguese.

In addition to the DPO channel, you can also exercise your rights directly from your 858bet account dashboard for operations such as updating registration details, managing communication preferences, and requesting an export of your betting history.

If you believe 858bet has violated your rights as a data subject and the platform's response was unsatisfactory, you have the right to file a complaint with the National Data Protection Authority (ANPD) through the official federal government portal, at no cost.

Privacy in Practice: What It Means for You at 858bet

Beyond the legal terms, here's what this policy means for your day-to-day experience on the platform

When you make a deposit via Pix at 858bet and bet on the Brasileirão Série A live, several data operations are happening in the background — and this policy ensures that all of them take place securely and with respect to your privacy. Your Pix key is never stored in plain text. Your betting balance is protected by encryption. Your betting history is accessible only to you and to internal teams with a legitimate operational need.

When you play a slot on 858bet, the game provider receives only an anonymous session identifier and the balance available for that round — no personal data such as your CPF, name, or address ever reaches the game provider. This is what we call the data minimization principle: we share the minimum necessary with each partner, and nothing more.

858bet's Responsible Gambling feature — with deposit limits, loss limits and self-exclusion — relies on data about your gaming behavior. We monitor patterns to identify signs of problem gambling, but that data never leaves 858bet. It is used solely to protect you, not for any commercial purpose.

If you ever decide to close your 858bet account, the process is straightforward: contact support, verify your identity, and submit your closure request. Any available balance is paid out via Pix within the standard processing time. Your personal data will be anonymized or deleted in line with the legal retention periods outlined in Section 8, and you will receive email confirmation at each step of the process.

This Policy & Other 858bet Documents

This Privacy Policy should be read alongside the Terms and Conditions from 858bet, which govern the general use of the platform, and with the Responsible Gambling, which details the self-control tools and support resources available. In the event of a conflict between these documents, the Terms and Conditions will take precedence over the Privacy Policy regarding operational rules, while the Privacy Policy will govern all matters relating to the processing of personal data.

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Your Data Protected — Now It's Time to Play

858bet takes care of your data with the same attention you give your balance. Sign up now, deposit via Pix from R$ 20.00, and bet on football, casino, slots, and e-sports with complete security and privacy.

+18 | Gamble responsibly | Data protected by LGPD.

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